Drive customer success as a Customer Care Generalist with ATS Corporation. You will be a key player in ordering, service coordination, and communication on automated solutions.
As part of the ATS Life Sciences Systems team, this role will serve as the main contact for customer orders and service requests. You will support operational logistics while managing communications between customers and production teams. Your organizational skills will enhance order fulfillment and client satisfaction.
Key Responsibilities:
• Serve as the contact point for order creation in ERP
• Organize customer service and installation schedules
• Facilitate communications about order statuses
• Support internal stakeholders with customer messaging
• Manage customer documentation and logistics
Requirements:
• Post-secondary education in relevant field preferred
• Experience in customer support and order processing
• High proficiency in Microsoft Excel required
• Solid written and verbal communication skills
• Familiarity with JD Edwards and Tungsten preferred
Channel your customer support skills to elevate healthcare solutions at ATS Corporation.
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📌 Customer Care Management at ATS Corporation (Cambridge)
🏢 ATS
📍 Cambridge