Lead impactful Microsoft Dynamics projects as a Customer Engagement Manager with RSM. Drive project success through effective planning and implementation of CRM solutions for diverse clients.
RSM seeks a Customer Engagement Manager with 5 to 8 years of experience in leading technical teams. In this role, you will manage all aspects of customer engagement implementations using Microsoft Dynamics CE. Your expertise will guide project planning, resource allocation, and financial analysis throughout the project's lifecycle.
Key Responsibilities:
• Plan and execute projects through all lifecycle phases
• Perform cost-benefit analysis for informed decision-making
• Communicate project status, risks, and issues regularly




• Assemble and lead high-performing project teams
• Manage project objectives, budget, and resources effectively
Requirements:
• 5 - 8 years of experience in project management
• Proven expertise in Microsoft Dynamics CE implementations
• Strong leadership and financial planning skills
• Ability to manage multiple tasks simultaneously
• Proficient in technology with robust communication skills
Empower clients through CRM proficiency and project leadership with RSM today.
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📌 Customer Engagement Manager at RSM (Toronto)
🏢 RSM Canada Operations ULC
📍 Toronto