Join Encore as a Supervisor of Technical Operations and lead your technical team to deliver superior customer service in event venues. Your role is crucial for operational success and client satisfaction.
In this Supervisor role, you will focus on leading technical setups and managing daily operational activities. You will be responsible for training, managing workflow, and ensuring all technical processes adhere to safety standards. Collaborate closely with management to enhance service delivery and guest interactions.
Key Responsibilities:
• Ensure accurate audiovisual equipment setup and operation
• Quickly troubleshoot and rectify any technical issues
• Build and maintain positive client relationships




• Supervise daily activities and staffing needs
• Participate in preventative maintenance of technical equipment
Requirements:
• Bachelor’s degree preferred
• Minimum 3-5 years of experience in hospitality or customer service
• Extensive background in audio visual technologies
• Must possess or obtain Technical 1-Star Certification
• Valid driver’s license needed for certain roles
Leverage your technical expertise and leadership skills at Encore to create memorable event experiences.
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📌 Supervisor of Technical Operations (Toronto)
🏢 Encore Global
📍 Toronto