Join The 401 Group of Companies as a Service Advisor in North Bay. Drive exceptional customer service and be the go-to person for automotive solutions at our dealership.
This customer-focused role is crucial for delivering a 5-star service experience. As a Service Advisor, you will guide customers through their service needs and ensure that they are fully informed every step of the way. You'll be responsible for analyzing vehicle symptoms, developing repair estimates, and maintaining accurate service records.
Key Responsibilities:
• Conduct inspections and clarify customer service needs
• Explain warranty and coverage terms to customers
• Calculate estimates including materials and labor
• Create and enter detailed repair orders
• Foster customer relationships and provide updates
Requirements:
• 1-2 years of experience in customer service
• Automotive knowledge considered an asset
• Must hold a valid G Driver's License
• Ability to work flexible schedule, including weekends
• Strong interpersonal and communication skills
Elevate the customer experience at our North Bay facility as a Service Advisor.
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📌 Service Advisor at The 401 Group of Companies (North Bay)
🏢 The 401 Group
📍 North Bay