Join the airline industry as an Aviation Customer Experience Agent. Your role focuses on providing top-notch service, resolving inquiries, and assisting passengers at the airport.
As the first point of contact for customers, this position plays a vital role in managing requests efficiently and delivering exceptional experiences throughout their travels. Under the guidance of a Supervisor, you will ensure compliance with all aviation standards while developing strong customer relationships and supporting diverse operational functions.
Key Responsibilities:
• Assist passengers with check-in and greet them at the airport
• Provide detailed information on flight schedules and services
• Manage flight bookings and changes for customers




• Coordinate baggage claims and resolve any related issues
• Prepare daily tasks and collaborate with ground teams
Requirements:
• High school diploma or equivalent needed
• Customer service experience preferred in aviation
• Familiarity with flight management systems
• Excellent communication and teamwork skills
• Ability to work under pressure and maintain quality service
Showcase your service skills and commitment to customer satisfaction in this pivotal role.
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📌 Aviation Customer Experience Agent (Quebec City)
🏢 Starlink Aviation
📍 Quebec City