Elevate your career with TD as a Senior IT Support Analyst III based in Toronto. Focus on effective incident management, operational availability, and working collaboratively with technology partners.
In this Senior IT Support Analyst role, you will play a vital part in supporting a range of applications and systems, ensuring they meet service levels. Bring your technical experience and problem-solving skills to troubleshoot production issues and enhance stability. Work within a dedicated team to manage application releases while improving processes and client interactions.
Key Responsibilities:
• Oversee incident management and communications
• Ensure applications maintain optimal availability




• Collaborate on packaging and release scheduling
• Monitor application performance and troubleshoot issues
• Document and recommend process improvements
Requirements:
• Completed undergraduate degree or equivalent
• 2-3 years experience in IT support
• Proficiency in application/system troubleshooting
• Experience with change management
• Background in disaster recovery support
Utilize your IT expertise to benefit clients and communities as a Senior IT Support Analyst III at TD!
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📌 Senior IT Support Analyst Role (Toronto)
🏢 TD Bank
📍 Toronto