Parts Coordinator

THERMO KING WESTERN INC. Edmonton, Alberta, Canada

Overview

Thermo King Western's Truck Body Division is seeking a Parts Coordinator to support our growing service and installation operation. The role ensures technicians have the right parts when they need them while providing outstanding support to customers purchasing parts for a wide range of vocational truck equipment.

Our Truck Body Division represents industry-leading manufacturers including service bodies, van bodies, VMAC air compressors, Miller welders and generators, vehicle-mounted cranes, liftgates, lighting systems, shelving, and many other commercial truck accessories and equipment.

Responsibilities

- Provide parts support to internal technicians and external customers
- Identify, source, and sell parts for service bodies, van bodies, VMAC systems, vehicle-mounted cranes, Miller equipment, liftgates, lighting, accessories, and related truck equipment
- Coordinate daily parts requirements for scheduled and emergency service work
- Stage and kit parts for technicians in advance of scheduled work to maximize shop efficiency and minimize downtime
- Receive, inspect, and accurately process incoming inventory
- Maintain inventory accuracy through system updates, cycle counts, and proper organization
- Track backorders and communicate order status and expected delivery dates
- Proactively contact customers from time to time to discuss upcoming projects,



identify anticipated parts requirements, and help ensure they have what they need before the work begins
- Work closely with the Service Coordinator, technicians, vendors, and management to ensure efficient workflow
- Maintain a clean, organized, and professional parts department
- Contribute to continuous improvement initiatives and support a positive team culture

Qualifications

- Previous experience in an automotive, heavy-duty, commercial truck, industrial, or equipment parts environment is preferred
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Comfortable working in a fast-paced shop environment
- Experience with inventory management or ERP software is an asset
- Basic computer proficiency, including email and order entry
- Mechanical aptitude and an interest in vocational truck equipment are considered solid assets
- Forklift experience or certification is an asset
- Valid Class 5 driver's license preferred

Benefits

- Competitive hourly wage
- Commission and team performance bonus opportunities
- Annual work boot allowance
- Comprehensive health and dental benefits through Alberta Blue Cross
- Life, disability, and travel insurance
- Prescription drug and vision coverage, including safety eyewear
- Health Spending Account
- Employee wellness program

Schedule

Monday to Friday
7:30 AM – 4:00 PM

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📌 Parts Coordinator (Edmonton)
🏢 THERMO KING WESTERN
📍 Edmonton