Enhance patient journeys as a Customer Engagement Lead at CPP Clinics, focusing on converting leads through exceptional service. Drive growth in a fulfilling medical aesthetics environment.
As a Lead Specialist, you'll manage outbound and inbound communications, ensuring potential clients receive personalized and informed care before their first visit. Collaborate closely with our CRM lead to pilot operational efficiencies while monitoring performance metrics and implementing training resources.
Key Responsibilities:
• Manage outbound calling initiatives effectively
• Educate clients on medical aesthetics services
• Schedule consultations and treatment appointments
• Support CRM initiatives with valuable insights
• Assist in monitoring call performance metrics
Requirements:
• Experience in outbound calling or sales preferred
• Robust communication and customer engagement skills
• Interest in aesthetics and eagerness to learn
• Proficiency in CRM and Microsoft Office
• Ability to manage multiple tasks effectively
Contribute to turning leads into loyal clients and elevate service delivery with CPP Clinics.
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📌 Customer Engagement Lead at CPP Clinics (Montreal)
🏢 Cosmetic Physician Partners
📍 Montreal