Become a pivotal figure at CAST by guiding users to effectively adopt and utilize cutting-edge products. In this role, you will work directly in diverse production environments, delivering tailored training and demonstrations.
As a Technical Product Advisor, you will offer insights and support to customers and internal teams, ensuring successful implementation of workflows. You will engage with users to tailor demonstrations and simplify complex processes, enhancing both usability and customer confidence in CAST products.
Key Responsibilities:
• Conduct onboarding sessions tailored to customer needs
• Deliver impactful onsite and remote demonstrations
• Assist in aligning product capabilities with customer objectives




• Identify upsell opportunities during engagement
• Create and update training materials and guides
Requirements:
• Background in technical product support and training
• Proven ability to simplify complex workflows
• Robust problem-solving and diagnostic skills
• Flexibility to travel and manage dynamic schedules
• Knowledge of current entertainment technology trends
Join CAST to enhance both customer success and product adoption in real-world applications.
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📌 Technical Product Advisor at CAST (Toronto)
🏢 EWS Group
📍 Toronto