Elevate your career as a Technical Support Specialist with ServiceTitan, focusing on accounting workflows in a remote role. Leverage your technology passion and customer service expertise to support small business owners.
In this pivotal role, you will assist customers with their financial processes using ServiceTitan's software. Mastering the financial modules is essential as you provide expert guidance on topics like invoicing and accounts receivable. Your capabilities will facilitate seamless communication with small business owners while resolving their accounting-related issues efficiently.
Key Responsibilities:
• Provide software support via phone, chat, and email
• Master financial modules like invoicing and job costing




• Troubleshoot accounting integrations with platforms
• Guide customers on accounting best practices
• Resolve complex financial workflow cases effectively
Requirements:
• Bachelor’s degree or equivalent experience
• Solid critical thinking and troubleshooting skills
• Excellent communication and people skills
• Customer-centric mindset and can-do attitude
• Proficient in accounting principles and software
Bring your customer service and technical knowledge together to impact small businesses positively.
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📌 Technical Support Specialist at ServiceTitan (Halifax Regional Municipality)
🏢 ServiceTitan
📍 Halifax Regional Municipality