Responsibilities

- Promote and ensure a consistently high standard of customer service
- Train and motivate staff
- Provide a positive working environment, coach, advise and listen to employee problems/issues
- Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
- Delegate and prioritize workload for staff
- Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
- Maintain up to date information about market trends and competitor activities
- Coordinate the receiving, handling and storing of product to achieve optimal results
- Maintain Category sets, mixing for profit as required
- Utilize shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
- Work with Sales representatives to negotiate credits, display merchandising and order levels
- Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
- Maintain appropriate inventory levels through effective ordering and rotation
- Ensure pricing integrity
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications / Experience

- Ability to manage people - years of management experience
- Ability to work with minimal functional direction
- Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image
- Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
- Customer service
- Employee relations
- Merchandising
- Sales/Profits




- Strong communication skills including verbal, written and active listening
- Demonstrated Customer focus and commitment to superior customer service
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop team-oriented working relationships)
- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Solid knowledge of all aspect of the produce area, operations and products

Hiring Range

$23.25 per hour. This is a unionized position and pay rates for this position are set out in the applicable collective bargaining agreement. The range stated is the starting range for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.

EEO and Diversity Statement

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Employer Statement

The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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📌 Associate Manager (Toronto)
🏢 No Frills
📍 Toronto