Support guests at Parq Vancouver Casino in this casual Guest Services role! You will create memorable experiences by providing excellent service to all visitors.
Parq Casino is seeking two Guest Services Representatives to ensure our guests feel welcomed and valued. This position is crucial for promoting our offerings, assisting with the Encore Reward Card program, and addressing guests’ needs promptly. You will engage with customers, provide information, and maintain a vibrant atmosphere.
Key Responsibilities:
• Deliver concierge-level service to guests every shift
• Keep the gaming environment clean and inviting
• Promote the advantages of Encore Reward Card sign-ups
• Address and resolve guest complaints
• Assist with inventory monitoring and promotions
Requirements:
• 1-2 years of relevant customer service experience
• Cash handling experience is advantageous
• Excellent written and verbal communication skills
• Ability to handle physical demands of the role
• Knowledge of the local area is beneficial
Become a part of Parq's commitment to exceptional guest relations and experience the thrill at our downtown casino.
#J-18808-Ljbffr
📌 Casual Guest Services Role at Parq Vancouver
🏢 Parq Casino
📍 Vancouver
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.