Mechanical Triage Support Representative (Regina)

Mechanical Triage Support Representative (Regina)

31 Jul
|
Brandt Group of Companies
|
Regina

31 Jul

Brandt Group of Companies

Regina

Join Brandt Industries as a Mechanical Triage Dealer Service Support Representative. This role focuses on troubleshooting product issues in agricultural and heavy equipment sectors to enhance customer satisfaction and product performance.
As a key member of Brandt's dealership network, you will utilize diagnostic tools to identify issues, provide mechanical guidance, and support both customers and dealerships. Your ability to maintain product knowledge and ensure effective communication will significantly impact service excellence and operational efficiency.
Key Responsibilities:
• Troubleshoot and resolve equipment failure issues
• Offer technical advice to dealerships for solutions
• Act as liaison between dealerships and technical teams




• Document interactions and track issue trends
• Provide after-hours customer support as needed
Requirements:
• High school diploma or equivalent required
• Experience in technical troubleshooting or customer support
• Solid mechanical aptitude and analytical skills
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Office Suite
Enhance your career with Brandt Industries by leveraging your troubleshooting and customer service skills to support our dealership network.
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📌 Mechanical Triage Support Representative (Regina)
🏢 Brandt Group of Companies
📍 Regina

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