Enhance community housing services as a Supervisor for Client Services at YHC. This full time role ensures high-quality support and operations across Yukon communities.
In this pivotal position, you will report to the Manager of Housing Programs while leading a team in effective client service delivery. Your responsibilities will include establishing service standards, overseeing financial processes, and ensuring trauma-informed approaches for clients. You'll play a key role in managing escalated inquiries and implementing policies to support community wellbeing.
Key Responsibilities:
• Lead oversight of community housing client services
• Develop and implement high-quality service delivery standards




• Address escalated client inquiries with sensitivity
• Monitor and support financial processes related to programs
• Collaborate with internal and external partners for effectiveness
Requirements:
• Education in social services, business admin, or similar
• Experience supervising across multiple locations
• Proven management of financial processes
• Ability to apply relevant legislation effectively
• Excellent communication and collaboration skills
Utilize your expertise to support Yukoners at YHC.
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📌 YHC Housing Operations Supervisor (Whitehorse)
🏢 Government of Yukon
📍 Whitehorse