Elevate your career by becoming a Customer Service Technician at the Oakville Public Library. This role emphasizes delivering outstanding service and promoting library services to diverse community members.
As a Customer Service Technician, you will leverage your passion for literacy and innovation to engage customers, answer inquiries, and support library operations. Your knowledge of library collections and services will play a crucial role in creating enriching library experiences. This is perfect for individuals who thrive in dynamic public service environments.
Key Responsibilities:
• Proactively offer customer-first service in all interactions
• Promote OPL's extensive collections and programs
• Connect community members with information and resources




• Facilitate the use of technologies and improve digital literacy
• Assist in resolving issues and maintaining branch operations
Requirements:
• Library and Information Technician diploma with related experience
• Familiarity with library technologies and integrated systems
• Excellent verbal and written communication skills
• Solid time management and multitasking abilities
• Security clearance check required
Drive innovation in public service with Oakville Public Library.
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📌 Engaging Customer Service Technician Role (Oakville)
🏢 Oakville Public Library
📍 Oakville