Join our Saskatoon team as a Residential Service Coordinator, where you'll manage crucial service operations. This temporary full-time position is essential for a seamless service cycle and customer satisfaction.
You will report to the Branch Office Supervisor and take ownership of scheduling and coordinating service and warranty calls. Candidates must demonstrate exceptional organizational skills and the ability to communicate effectively with both customers and technicians. Your attention to detail will ensure timely billing and follow-up processes.
Key Responsibilities:
• Schedule and manage service and warranty calls
• Process work orders and customer documentation
• Follow up on payments and billing accuracy
• Open and close work orders with attention to detail
• Communicate job requirements with technicians during service calls
Requirements:
• 3-5 years of experience in scheduling and dispatch
• Solid proficiency with Microsoft Office
• Excellent communication and customer service skills
• Valid Driver's License required
• Must complete background check
Utilize your problem-solving skills to elevate customer experiences in this vital Service Coordinator role.
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📌 Residential Service Coordinator Role (Saskatoon)
🏢 The Overhead Door
📍 Saskatoon