Drive member value as a Member Engagement Specialist at Foodbuy. Focus on client onboarding, program promotion, and customer solutions while collaborating with sales and account teams.
In this role, you will support Foodbuy's account management efforts through proactive engagement and effective communication. You will review member data for accuracy and compliance, facilitate integration of new programs, and maintain essential client information. Your initiatives will help to influence program participation and customer satisfaction consistently.
Key Responsibilities:
• Validate member data and contractual documents
• Collaborate with support teams for program integration
• Maintain updated member contact information
• Log client engagement and leads in CRM
• Respond to inquiries related to procurement challenges
Requirements:
• Robust communication and interpersonal skills
• Ability to work cross-functionally within teams
• Experience in customer engagement solutions
• Self-starter with a proactive approach
• Familiarity with CRM systems is an advantage
Enhance member relationships and drive engagement for Foodbuy’s successful initiatives.
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📌 Foodbuy Member Engagement Specialist (Mississauga)
🏢 Compass Group Canada
📍 Mississauga