Join 7shifts as a Customer Service Representative and be the voice that helps restaurants thrive! Deliver outstanding support via multiple channels, ensuring customer satisfaction and platform utilization.
As you become the first line of support, your ability to address concerns will directly impact customer retention and satisfaction. You'll create training resources and develop solutions tailored to each restaurant's needs. Team-oriented efforts will further enhance the customer experience as you engage in team discussions.
Key Responsibilities:
• Troubleshoot customer issues via chat, email, and phone
• Develop training materials for effective product use
• Proactively track and report recurrent software issues




• Participate in team meetings to share insights
• Understand customer business challenges for better solutions
Requirements:
• 1-2 years in customer support or a related field
• Excellent communication and problem-solving skills
• Familiarity with mobile and web applications
• Attention to detail and resourcefulness in challenges
• Eagerness to learn about new features and offerings
Utilize your expertise at 7shifts, providing enhanced customer experience and support to the restaurant industry.
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📌 Customer Service Representative at 7shifts (Saskatoon)
🏢 7shifts
📍 Saskatoon