POSITION TYPE: Full Time Contract >6 months

DEPARTMENT: Programs

AFFILIATION: Unionized Position

LOCATION: Scarborough, ON

HOURS: Mon-Fri, 7 hours per day

EXTENDED HOURS: Dependent on needs of the program

ABOUT THE ORGANIZATION

Tropicana Community Services is a Toronto-based multiservice organization that provides opportunities and alternatives to youth, newcomers, people of Black and Caribbean heritage, and others in need. Our culturally appropriate programs include counselling, childcare, education, employment services, and youth development, aiming to lead participants to successful and positive life choices.

ABOUT THE POSITION

The Digital Literacy Instructor will lead the design and delivery of a technology‑integrated learning experience that equips participants with practical, industry‑relevant digital skills. The role involves developing digital learning pathways, delivering hands‑on instruction, and integrating AI‑enabled tools and emerging technologies to empower participants beyond basic digital use into creation, innovation, and leadership within the digital economy.

AREAS OF RESPONSIBILITY

Curriculum Design & Development

- Design and adapt digital literacy curriculum aligned with program goals
- Develop learning materials covering:
- Digital literacy fundamentals
- Online safety and responsible technology use
- Productivity and collaboration tools
- Introduction to AI and emerging technologies

- Integrate Afrocentric, inclusive, and youth‑centered learning approaches

Instruction & Facilitation

- Deliver engaging, hands‑on training sessions across 4 cohorts (8 weeks each)




- Facilitate experiential learning through projects, simulations, and real‑world applications
- Support participants in building practical digital skills applicable to employment and entrepreneurship

AI & Technology Integration

- Introduce participants to AI‑powered tools for:
- Content creation
- Career development
- Problem‑solving and innovation

- Guide participants in using digital platforms to enhance learning and productivity
- Ensure ethical and responsible use of technology and AI

Participant Support & Mentorship

- Provide individualized support to participants with varying levels of digital proficiency
- Mentor participants in applying digital skills to career and entrepreneurial pathways
- Encourage creativity, innovation, and problem‑solving

Program Collaboration

- Work closely with Employment Counsellor and Facilitators to align digital skills with employment outcomes
- Support integration of digital tools across all program components

Monitoring & Evaluation

- Track participant progress in digital skill development
- Assess learning outcomes and provide feedback
- Contribute to program evaluation and continuous improvement

SKILLS AND QUALIFICATIONS

- Degree or diploma in Information Technology, Education,



Digital Media, or related field
- 2–4 years experience teaching or facilitating digital skills training
- Robust knowledge of digital tools, platforms, and emerging technologies (including AI tools)
- Experience working with youth and diverse communities
- Instructional design and facilitation
- Strong digital and technical proficiency
- Ability to translate complex tech concepts into practical learning
- Creativity and innovation in teaching methods
- Cultural competence and youth engagement

WHAT WE OFFER

- Group Benefits Plan with Extended Healthcare and Dental Benefits
- Career growth and development opportunities
- A chance to play an active role in giving back to your community
- Employee Assistance Program

Although we appreciate each application, only those candidates being considered for the position will be contacted.

Tropicana Community Services commits to promoting inclusion, diversity, equity and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures. Tropicana Community Services will aim to ensure that our staff reflect the experience, skills and diversity of the communities we serve and create an inclusive, barrier‑free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact Human resources. All information received in relation to accommodation will be kept confidential.

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📌 Digital Literacy Instructor, BYEP (Toronto)
🏢 Tropicana Community Services
📍 Toronto