31 Jul
|
Humber River Health
|
Toronto
31 Jul
Humber River Health
Toronto
Become part of the innovative team at Humber River Health as a part time Technical Support Specialist. This role emphasizes customer-focused service while resolving various IT-related issues for hospital staff.
The Service Desk Support role at Humber River Health requires a candidate with at least three years’ experience in a technical environment. You will be engaged in resolving hardware, software, and telecommunications challenges, providing efficient and courteous service. This position plays an essential part in enhancing staff productivity and patient care.
Key Responsibilities:
• Serve as the first point of contact for IT service requests
• Resolve technical issues with computers and telecom devices
• Record and manage service requests in a central system
• Train users and create documentation for support manuals
• Provide after-hours technical support when needed
Requirements:
• Diploma in technology or health-related field
• Minimum 3 years’ experience in Technical Service Desk
• Proficiency in Windows operating systems and Microsoft Office
• Familiarity with Meditech and health applications is an asset
• Strong customer focus and discipline-free attendance history
Join Humber River Health to enhance your technical skills while making a positive impact on healthcare.
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📌 Part-Time Technical Support Specialist (Toronto)
🏢 Humber River Health
📍 Toronto