Join a well-established home services organization as a Customer Solutions Specialist in Cambridge, ON. In this customer-centered position, you’ll assist clients by providing clear, informed guidance on products and services in a dynamic workplace.
This full-time, on-site role involves engaging with residential customers, understanding their concerns, and delivering tailored solutions to enhance their experiences. With a high potential for transitioning into a permanent role, you’ll contribute to customer satisfaction while developing your expertise in home comfort solutions over an 11-week contract.
Key Responsibilities:
• Engage customers considering rental terminations
• Explain available programs and products clearly




• Craft compliant retention strategies for customers
• Support seamless product conversions and replacements
• Document customer interactions accurately
Requirements:
• Minimum of 2 years customer service experience
• Strong verbal and written English communication
• Critical thinking and problem-solving mindset
• Exceptional attention to detail and compliance
• Ability to multitask across various software platforms
Utilize your interpersonal skills to build lasting customer relationships and facilitate solutions.
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📌 Customer Solutions Role in Cambridge
🏢 Altis Technology
📍 Cambridge