I. Job Summary

Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book‑of‑business, ensuring that all assigned customers have signed service agreements in initial term and on file. This is an 18‑Month Maternity Leave Contract.

II. Essential Duties And Responsibilities

- Increase account penetration with strategic product sales.
- Communicate proactively with all customers quarterly to strengthen and expand relationships.
- Persuade current customers to sign written agreements by providing ongoing education of contract details and using strong negotiation skills.
- Update and renew customer service agreements.
- Resolve service escalations within the defined territory.
- Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions.
- Communicate rates, fees and service strategies with conviction.
- Understand and use customer incentives and concessions within appropriate profit targets and level of authority.
- Establish and maintain a high level of customer satisfaction.
- Communicate and collaborate with the Inside Sales Manager to resolve customer issues.
- Align Waste Management products and services with customer needs.
- Engage additional WM business opportunities—referring internally as appropriate.
- Use WM sales productivity software tools accurately and consistently (e.g., Customer Relationship Management and Pricing Tools).
- Propose customer solutions that are compliant with appropriate local, state, and federal regulations.

III. Qualifications

- Required:



High School Diploma or GED (accredited); 3 years of relevant work experience in non‑consumer based industry sales plus at least 1 year demonstrating 12‑month proven success in a customer‑interaction position.
- Preferred: CRM knowledge (Salesforce).

IV. Physical Requirements

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay

The expected base pay range for this hybrid position is $55,000 - $62,500. This range represents a good‑faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy and is eligible for commission.

Position is designated as Hybrid which will follow the WM Office Policy requiring in‑office work and an option to work remotely one day per week.

Benefits

- Competitive total compensation package that includes medical, dental, vision, life insurance, and short‑term disability.
- Stock purchase plan, company matching on an RRSP, and more.
- Paid vacation, holidays, and personal days. Perks may vary by site.

If this sounds like the opportunity that you have been looking for, please apply.

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📌 Account Executive I (18-Month Maternity Leave Contract) (Brampton)
🏢 WM
📍 Brampton