Join the dedicated team at Nordik Spa Village as a Guest Experience Associate. Engage with guests, manage bookings, and ensure a pristine environment in our wellness sanctuary.
As a Guest Experience Associate, you will play a pivotal role in enhancing guest satisfaction. Reporting to the Customer Experience Manager, your responsibilities include greeting guests, assisting with inquiries, and maintaining cleanliness across the spa facilities. You will actively contribute to creating a welcoming atmosphere that reinforces our mission of well-being.
Key Responsibilities:
• Greet and check in guests upon arrival
• Assist guests with inquiries about services
• Take reservations and manage guest records
• Ensure cleanliness in all areas of the spa
• Respond promptly to guest needs and requests
Requirements:
• High school diploma or equivalent
• Customer service experience preferred
• Basic proficiency in Windows software
• Ability to lift up to 10 kg regularly
Embrace the prospect to deliver exceptional guest service while nurturing a tranquil environment at Nordik Spa Village.
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📌 Guest Experience Associate at Nordik Spa (Chelsea)
🏢 Groupe Nordik
📍 Chelsea