Empower clients as a Customer Support Representative at BGIS Sustainable Cleaning Solutions. Focus on effective communication and proactive support to enhance customer satisfaction while advocating for environmental responsibility.
In this full-time contract role, you will be crucial in ensuring that client expectations are met and exceeded. BGIS seeks team members who demonstrate a “can-do” attitude and can thrive in a agile environment while utilizing their bilingual skills in English and French.
Key Responsibilities:
• Provide initial support for customer inquiries and concerns
• Resolve issues by identifying the root cause and implementing solutions
• Maintain detailed records of customer interactions




• Compile and present service reports based on customer data
• Build rapport with clients to foster trust and satisfaction
Requirements:
• Fluency in both English and French is essential
• Background in customer service or sales preferred
• Strong interpersonal communication skills
• Positive knowledge of Microsoft Office and data entry
• Ability to handle multiple tasks efficiently
Join BGIS to enhance customer engagement while contributing to a sustainable future.
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📌 Customer Support Representative Position (Markham)
🏢 BGIS
📍 Markham