Join a dynamic technology team as a Technical Support Specialist in Ottawa–Orléans. Dive into troubleshooting VOIP systems and network infrastructure while fostering collaboration within the organization.
As an integral part of our creative company, you will provide in-person support focusing on VOIP and SIP systems, ensuring reliable network performance. Collaborate with IT and cross-functional teams to address technical issues and enhance system efficiency. Engage in a supportive environment that values your expertise and commitment to growth.
Key Responsibilities:
• Provide technical support for VOIP and SIP systems
• Monitor and maintain network infrastructure performance
• Diagnose and resolve hardware and software issues
• Collaborate on IT solutions and system upgrades
• Document technical issues and maintain SOPs
Requirements:
• 2-4 years in technical support or VOIP roles
• Diploma in Computer Science or related field
• Strong knowledge of networking concepts
• Familiarity with IT support tools and documentation
• Relevant certifications like CCNA or CompTIA A+
Utilize your VOIP expertise and problem-solving skills to positively impact our technology team.
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📌 Technical Support Specialist in Ottawa
🏢 Zodiac Light Waves
📍 Ottawa
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