Drive team success in streaming services with Sutherland in Canada. This managerial role focuses on coaching, performance management, and meeting key performance indicators.
Sutherland seeks a proactive Team Manager to enhance its streaming services program. Candidates with a passion for mentoring will thrive in this role, helping consultants achieve their best while monitoring critical metrics such as attrition and performance. A combination of solid analytical skills and effective communication will aid in managing team dynamics and providing valuable feedback to leadership.
Key Responsibilities:
• Drive performance of a team of Consultants
• Coach and mentor team members for improvement
• Manage attrition, shrinkage,



and performance metrics
• Provide updates and trends to leadership
• Implement organizational initiatives within the team
Requirements:
• Streaming services program knowledge preferred
• Proven coaching and mentoring ability
• Proficient in MS Office applications
• Strong analytical skills for performance data
• Excellent verbal and written communication skills
Elevate Sutherland's service excellence by leading a committed team and fostering effective communication.
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📌 Team Manager for Streaming Services (Windsor)
🏢 Sutherland
📍 Windsor