Transform animal health claims management by providing expert guidance in claims adjudication and support. This role focuses on driving profitability through effective collaboration and consultation.
In your advisory role, you will evaluate claims, assess eligibility based on the policy, and guide veterinary practices through the claims process. Your responsibility will also include managing claim submissions with channel partners and addressing customer inquiries effectively.
Key Responsibilities:
• Review and adjudicate animal health claims
• Assess eligibility based on policy wording
• Collaborate with veterinary practices for enhanced support
• Draft correspondence and documents for customers
• Conduct post-claims surveys to improve service
Requirements:
• AHT designation or similar educational background
• Prior experience in veterinary clinics
• Bilingual abilities are essential
• Strong written and verbal communication skills
• Adaptable and able to work under pressure
Use your expertise to ensure accurate claims processing while improving the customer experience in the animal health industry.
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