What We Offer

- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on‑site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
- Wellness: We care about your well‑being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary

Trulioo is hiring a Director, Solutions Consulting to lead our North America team reporting to the SVP Global Solutions. This role is accountable for building and scaling how we execute technical engagements across the customer lifecycle from initial qualification through evaluation and into implementation. You will lead a team of Solutions Consultants while directly engaging in our most complex enterprise opportunities. This is an execution‑focused leadership role with a clear mandate: improve and standardize how we run evaluations while actively supporting a high volume of in‑flight opportunities and leveraging innovative solutions from our roadmap. This role requires a builder mindset. Someone who can assess what is not scaling, make explicit tradeoffs, and establish repeatable systems that improve speed, quality, and outcomes. You will have ownership to redefine how we operate and partner with global leadership to ensure alignment across regions. This will be a full‑time, permanent position, preferably working out of the Vancouver office on a hybrid model (3 days per week in the office). However, this role could be done remotely for the right candidate.





What You’ll Be Doing

Strategy and Ownership

- Define and implement a repeatable evaluation engine across products, establishing clear standards for how we qualify, scope, and execute evaluations
- Set and enforce prioritization frameworks, including clear tradeoffs between Enterprise, Mid‑Market and Channel and when to deploy custom POCs
- Standardize how we demonstrate value, reducing one‑off work in favor of scalable, reusable approaches

Execution and Customer Engagement

- Lead and develop the North America Solutions Consulting team, maintaining a high bar for performance, accountability, and impact
- Step into the largest and most complex deals, providing hands‑on technical leadership
- Deploy AI‑powered tools and platforms to supercharge how we run evaluations end‑to‑end to improve win rates and reduce cycle times
- Partner with Product, Data Science and Engineering to structure and scale evaluations, ensuring efficient delivery and transparent outcomes
- Operate comfortably in API‑driven, data‑centric environments, guiding technical discussions with enterprise stakeholders

Cross‑functional and Go‑To‑Market Alignment

- Influence Product, Engineering, and Technical Support to remove friction and improve how we deliver for customers
- Drive alignment across Sales, Customer Success and Solutions Consulting, enforcing consistent ways of working across the customer lifecycle
- Improve how pre‑sales and post‑sales teams operate together to accelerate implementation timelines

What You’ll Bring

- Experience leading and scaling Solutions Consulting, Sales Engineering, or similar technical pre‑sales teams in a B2B environment
- A track record of building systems that improve execution driving higher win rates, faster cycles, and more consistent outcomes
- Strong technical fluency, with the ability to engage in API‑driven architectures and challenge technical assumptions with customers and internal teams




- Demonstrated ability to make tradeoffs, prioritize effectively, and drive execution in high‑growth environments
- Experience applying automation and AI to improve team efficiency and scale impact
- A hands‑on leadership approach, with the ability to coach and develop managers while directly supporting critical deals
- Experience working with regulated Enterprise customers in an identity, risk or cybersecurity industry is a bonus

What Success Looks Like

- A clear, repeatable evaluation engine is in place and consistently used across global teams
- Evaluation timelines are faster, predictable, and meet defined SLAs
- Win rates improve through stronger, more consistent technical execution
- Custom POCs are selectively deployed, with increased reliance on scalable, reusable approaches
- Team capacity increases meaningfully through automation and improved ways of working
- New products and capabilities are adopted more effectively in customer engagements
- Implementation timelines shorten due to better pre‑sales alignment and execution
- The team operates with clear priorities, strong leadership, and consistent standards at scale

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time‑to‑time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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📌 Director, Solutions Consulting (NAMER) (Vancouver)
🏢 Trulioo
📍 Vancouver