Elevate your career as an Account Manager at Aurum, where you will drive business growth across various regions in Canada. This full-time, in-person role prioritizes robust client relationships and account expansion.
In this role, you will collaborate with the Sales Manager to cultivate longstanding relationships with clients in commercial, residential, and post-construction sectors. Your focus will be on understanding client needs, negotiating contracts, and coordinating with cross-functional teams to ensure excellent service delivery.
Key Responsibilities:
• Manage daily communication for assigned client accounts
• Identify growth opportunities via upselling and cross-selling
• Monitor client satisfaction and resolve any issues
• Prepare and deliver regular performance reviews
• Maintain accurate client records in CRM systems
Requirements:
• At least 3 years of experience in account management
• Proven track record in service or operations industries
• Excellent negotiation and communication skills
• Familiarity with Salesforce and account tracking
• Ability to meet retention and growth targets
Be a pivotal part of Aurum's client success strategy.
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📌 Account Manager Role at Aurum (Toronto)
🏢 Gold Standard Property Care
📍 Toronto