What We Offer To Employees

- Market-competitive salary paid out twice per month by direct deposit
- Recognition awards for years of service
- Opportunity for career development
- Annual holiday parties & summer BBQs
- Extensive and ongoing training programs

Property Maintenance Responsibilities

- Thorough knowledge of all maintenance systems (pumps, emergency generators, swimming pool, sprinklers, ventilation, boilers, etc.)
- Ensure residents are acting in accordance with rules and regulations, with particular focus on maintenance and stored hazardous substances.
- Ensure that grounds are maintained in accordance with established company standards (including sewage, water, gas and electrical systems).
- Respond to and address maintenance repairs and inquiries, including landscaping, mowing and snow removal (when applicable).
- Knowledge and understanding of the safe handling of cleaning materials used at the property (WHMIS).
- Repair maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures).
- Operate all equipment safely and ensure snow removal standards are adhered to, logs taken for insurance, and equipment is properly maintained (when applicable).
- Ensure that the property complies with provincial and municipal regulations (e.g. water testing).
- Pre-inspection of vacant suites to ensure they are prepared.
- Coordinate with Property Manager to schedule contractors and staff for maintenance of property and any arising issues.
- Supervise service providers and contractors, oversee quality of work performed.
- Conduct daily visual inspection of all mechanical, HVAC and sprinkler systems.
- Special projects and other duties as assigned.

Customer Service Responsibilities

- Ensure resident issues and service requests are addressed within 24 hours.




- Promote a neighborly and community atmosphere.
- Meet and interact with residents in a customer‑friendly and professional manner.
- Seek ways to exceed service expectations of residents.

Fire Safety‑Life Safety‑Emergency Situation Responsibilities

- Comply with regular fire safety and life safety standards, keeping fire, risk check, maintenance and preventative maintenance logs up to date, and completing and holding fire drills.
- Extensive knowledge of emergency procedures including fire, flood, and mold, and ensuring staff has a thorough understanding.

Cleaning Responsibilities

- Exterior Duties:
- Snow and ice removal, salting of all entrances, walkways, and rooftop accesses, and maintenance of snow removal log books.
- Handling of garbage and recycling bins.
- General maintenance of underground garage and parking levels, service rooms, foyers, patios, and rooftops (where applicable).
- Watering of gardens and lawns.
- Pick up loose garbage around exterior of property and detect any serious deficiencies about curb appeal or hazards to residents.

- Interior Duties:

- Vacuuming, sweeping, and mopping of carpeted or tiled common areas.
- General maintenance of common areas (lobbies, elevators, hallways, stairwells, windows) and amenity areas (laundry rooms, swimming pools, recreation rooms).
- Dusting and cleaning of fire hose cabinets and bells and elevator tracks.




- Maintenance and cleaning of garbage chutes, garbage rooms (walls, floors), recycling rooms.
- Knowledge and understanding of the safe handling of cleaning materials (WHMIS).

- Vacant Units:

- Thorough cleaning of all appliances, floors, walls, windows, kitchen, washrooms, and balconies.
- Repair of minor maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures).
- Removal of garbage items and old/broken appliances.

Skills and Experience Required

- Background in residential property management or related business experience (skilled trade, handyperson).
- Strong customer service and selling skills.
- Excellent communication skills to deal with residents, prospects, colleagues and trades.
- Maintain a professional and presentable appearance at all times.
- Basic computer and keyboarding skills.
- Ability to perform minor repairs and aptitude for mechanical systems.
- Demonstrated cleaning skills.
- Ability to drive small vehicles, tractors, etc.
- Must be able to lift and push heavy objects 50–100 lbs (including garbage bins, furniture and appliances) or perform snow removal duties sometimes for extended periods of time.

Equal Opportunity and Accommodation

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons, and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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📌 Live-In Maintenance Technician (Kitchener)
🏢 Realstar
📍 Kitchener