Join as a Service Operations Supervisor in the automotive industry to transform service management and improve customer experiences. Engage with dealers to enhance service operations across your region.
This position demands more than five years of experience in after-sales management within automotive services. You will analyze data to improve service operations and implement training for dealer teams, ensuring they excel in customer satisfaction and operational efficiency. Focus on service marketing and customer relationship management to drive results.
Key Responsibilities:
• Implement plans for enhanced user service
• Analyze workshop and customer retention data
• Manage service marketing activities across markets
• Organize training programs for service staff
• Support dealers in addressing customer issues
Requirements:
• 5+ years in after-sales management
• Proficient in Microsoft Office and reporting tools
• Robust organizational and negotiation skills
• Resilience and adaptability in challenging situations
• English required; French is a bonus
Lead the charge in automotive service operations, driving dealer success and customer loyalty.
#J-18808-Ljbffr

📌 Automotive Service Operations Supervisor Role (Toronto)
🏢 ZEEKR International
📍 Toronto