Summary

The Project Coordinator provides administrative and technical support to project managers. Under the guidance and direction of the Project Manager, this position is to assist with on-site project management throughout stages of tendering, order processing, scheduling, and provide technical support to project managers and clients.

Department

Department: Project Management

Reports To

Reports To: Project Manager

Key Tasks And Responsibilities

- Customer/Account Servicing: Assists the project management team on customer’s project milestones. Is responsible for customer signoffs, approvals, and formal paperwork. Project documents procurement. Order entry. Review order confirmation.
- Project Planning, Coordination and Management: Assist project managers with review of tender documents. Utilize software to complete accurate take-offs from architectural drawings. Review manufacture pricing. Small project pricing and quotation. Project planning and coordination. Ensure project on budget and schedule. Attend site meetings as required. Review site conditions, propose ideas and solutions. Provide technical advice to sales team, contractors, builders, and designers. Participate in product training seminars and provide technical support to contract installers on new/unfamiliar products and technology advancements. Provide on-site installation assistance and product knowledge to contract installers. Complete required tasks within set timeframe. Takes on new challenges on a regular basis.
- Project Administration: Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions. Provides timely, formal written communications throughout project to client, dealer, and project team. Manages accurate and detailed record keeping, including receiving documentation, hold-to’s, site instructions, signoffs, and approvals.



Coordinates with order management for order entry notes and product delivery scheduling. Reviews ship dates for adherence to original requirements, working with order management regarding any special instructions.
- Project Installation/Implementation: Attends manufacturer training and maintains manufacturer certifications.

Minimum Qualifications

- New graduates completing Project Management or related qualification is preferred
- Knowledge of, or willingness to learn furniture and architectural products and offerings is required
- Demonstrated career success in systems furniture and/or demountable wall installations is an asset
- Excellent communication (verbal and written) skills are required to relate to, influence, persuade, convince, and motivate crew members, salespeople, and customers as well as to maintain accuracy and quality of required paperwork
- Highly developed teamwork, interpersonal, and problem solving skills as well as the ability to train and assist colleagues in recent processes
- A commitment to excellence in maintaining accuracy, quality control, attention to detail and meeting established deadlines
- Customer-service focused attitude
- Ability to always maintain a high level of professionalism to maintain customer confidence while effectively dealing with complex issues
- Tact and ability to assess situations and involve the salesperson and/or operations management when necessary to address customer needs
- Ability to read and interpret blueprints, floor plans, and other diagrams and schedules is required
- A valid Class 5 Alberta Driver’s License or other provincial equivalent and use of a personal vehicle for business purposes is required
- Must be willing and able to drive personal vehicle to various locations on business
- Client contracts may require our employees to complete criminal record checks and/or pre-site access substance use testing. The successful candidate will need to be able to complete these clearances

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📌 Project Coordinator (Calgary)
🏢 McCrum's Office Furnishings
📍 Calgary