Overview

Join Our Team! Canna Cabana, a leading cannabis retailer in Calgary, is hiring a Cannabis Delivery Driver / Retail Shift Leader at Okotoks, Alberta to join our passionate and dynamic team. This dual role involves providing exceptional customer service in-store and ensuring efficient cannabis delivery service within the community. If you’re a cannabis enthusiast committed to compliance, safety, and outstanding service, we want to hear from you!

We are seeking a reliable and customer-focused professional to split their time between working as a Delivery Driver and a Retail Shift Leader. Please include your postal code in your application, as applications without one will not be considered.

Responsibilities

Retail Shift Leader Duties:

- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Be the sales and customer service leader/role model in the absence of SM/ASM.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health,



safety and security regulations are adhered to and required standards are met on shift.
- Achieve sales target and store level KPI’s.
- Ensure employees on shift are actively pursuing sales goals.
- Oversee and assist in inventory management and be accountable for the inventory processes on shift.

Cannabis Delivery Driver Duties:

- Deliver cannabis products safely and promptly within 45 minutes of order placement.
- Inspect and maintain the cleanliness and organization of the delivery vehicle.
- Verify customer identification before making deliveries.
- Follow assigned routes, transportation regulations, and safety protocols.
- Use delivery apps and communicate with customers as necessary.
- Manage cash floats and collect payments when required.
- Other duties as required.

Qualifications

- Completion of high school and College/CEGEP/vocational or technical training required.
- Valid driver’s license and excellent and safe driving skills required.
- A copy of current, clean driving abstract required with no violations in last three years and no major violations at any time.
- Minimum of 2 years work experience in the retail industry required. Cannabis industry preferred.
- 3 years of verifiable driving experience preferred, based on insurance eligibility criteria.




- A valid first aid certification is considered an asset.
- Defensive driving course an asset.
- Must have a valid and current SellSafe certification for working in the retail cannabis store in Alberta.
- Working smartphone with a data plan and charger required.
- Ability to effectively communicate both verbally and in writing.
- Familiarity with local streets, neighborhoods, and route.
- Highly responsible, reliable, and dependable.
- Flexible schedule including evenings and weekends.
- Robust customer service skills and problem‑solving abilities.
- Demonstrated sales and service orientation required.
- Ability to work well under pressure in a fast‑paced environment.
- Exceptional organizational abilities with task prioritization, multi‑tasking, use of timelines and time‑management techniques.
- High level of integrity and work ethic.
- Skilled/mature demeanor under stressful situations.
- Flexibility to be on call during 6–10‑hour shifts.
- Ability to work individually as well as part of a team.
- High flexibility with solid interpersonal skills that allow one to work effectively in a diverse environment.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
- Well‑defined sense of diplomacy.
- Thorough understanding of applicable health and safety legislation.
- Professional, responsive, and positive work attitude is essential.

Job Types

Full‑time/Part‑time, Permanent

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📌 Delivery Driver/Shift Leader (Okotoks)
🏢 Canna Cabana
📍 Okotoks