Agency

Weber Shandwick

Job Function

Communications and PR

Job Subfunction

Public Relations

Job Description Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Account Director, Client Experience – Technology

If you’ve got a passion for PR, here’s an opportunity to advance your career at a forward-thinking, award-winning and globally leading integrated communications agency. Weber Shandwick Canada is PRovoke Media’s Canadian Agency of the Year, IABC Canadian Large Agency of the Year (five years running) and boasts the most exciting client list of any agency in the country.

We’re a passionate and diverse team that protects and promotes some of Canada’s most iconic and beloved brands – and has fun while doing it!

Position Profile Are you passionate about technology brands, news and policy? Do you have the entrepreneurial spirit to help lead an integrated team across marketing functions? Do you thrive on being innovative and proactive to deliver results for your clients? If you answered yes to the above, we are looking for YOU!

We are currently seeking an Account Director to join our team in Toronto with in-depth tech and/or telecom experience. In this role, you’ll help lead some of our biggest consumer and B2B technology accounts, while building solid client relationships and delivering results.

This role is responsible for driving the success of client relationships; developing a deep understanding of their businesses to develop programs that deliver tangible results for them.





You would be responsible for working with cross-functional teams in the planning and executional oversight of strategic earned media and digital initiatives, including the development of campaigns, content creation and measuring the effectiveness of our initiatives.

Primary Responsibilities

Build and manage day-to-day relationships with key clients as their “go-to” at Weber Shandwick

Own responsibilities for executional leadership of multiple client programs, budgets, timelines and plans

Assist in the development of long-term client plans and program recommendations, developing budgets and generating recommendations

Drive development of end-to-end campaign plans, translating strategies into tactics; ensure team deliverables align with strategies

Proactively support and suggest improvements to exceed client expectations by leveraging industry knowledge and experience

Manage ongoing team resourcing/staffing to ensure successful delivery of work

Develop and manage timelines and weekly action plans to ensure all deadlines on client programs are met

Build and own productive relationships with multiple stakeholders (e.g. brand managers), interagency teams, and a diverse array of agency colleagues

Maintain profitability and financial health of client relationships

Motivate the team by bringing a positive, solutions-focused attitude to everything you do

Lead a high-performing team and mentor junior team members

Key Qualifications

8-10 years of communications experience, ideally with a focus on technology and/or telecom industries

Agency experience (strongly preferred)



and/or experience with leading tech brands

Excellent knowledge of the Canadian media and social landscape

Are both a creative and a strategic thinker

A track record in building strong client relationships and leading teams that deliver results

Proven experience building teams, empathetically managing and mentoring junior staff and working as a team-player in a cross-functional setting

Compensation Salary Range: CAD $95,000 - CAD $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Equal Opportunity Statement Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Work Location Policy Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Recruitment Privacy Notice We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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📌 Account Director, Client Experience (Toronto)
🏢 Weber Shandwick
📍 Toronto