Elevate customer service excellence as a Customer Service Representative at Richelieu Hardware in Regina. This role highlights your expertise in product knowledge and efficient order processing.
Richelieu Hardware is seeking a dedicated Customer Service Representative (CSR) to contribute to our Regina branch. The ideal candidate will possess robust communication and technical skills, serving as the primary contact for customers by phone, email, and in person. Deliver exceptional product knowledge while supporting both inside and outside sales teams to ensure customer satisfaction.
Key Responsibilities:
• Serve as primary customer contact via phone and email
• Provide accurate product information and technical assistance




• Process orders and manage returns efficiently
• Collaborate with sales teams to drive customer engagement
• Assist with showroom operations and inventory tasks
Requirements:
• High school diploma or equivalent required
• 3-5 years of customer service or sales experience
• Strong computer skills for order management
• Excellent communication and organization abilities
• Ability to lift up to 30 lbs as needed
Become a trusted advisor in the hardware industry with Richelieu and help maintain our excellent reputation.
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📌 Customer Service Representative at Richelieu (Regina)
🏢 Quincaillerie Richelieu Ltée/Richelieu Hardware
📍 Regina