Empower individuals within the Halton community as a Client-Focused Information Desk Associate at CMHA Halton. This casual position emphasizes empathetic customer service within a supportive workplace.
You will provide essential front-line support and system navigation to clients experiencing mental health challenges. Based in our Oakville office, your knowledge of community resources will guide clients towards appropriate services. This role involves a mix of direct interaction and administrative responsibilities to ensure clients receive comprehensive support.
Key Responsibilities:
• Handle all inquiries via phone, email, and in-person
• Assess client needs and connect to suitable resources
• Uphold health and safety standards in operations




• Assist with internal registrations and counselling
• Provide general administrative support as needed
Requirements:
• At least one year of reception or front desk experience
• Familiarity with social services in the Halton area
• Training in the field of social services is advantageous
• Strong communication ability, both speaking and writing
• Capable of working both independently and within a team
Become integral to CMHA Halton as you offer compassionate, effective assistance to those seeking mental health support in the community.
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📌 Client-Focused Information Desk Associate (Oakville)
🏢 Canadian Mental Health Association
📍 Oakville