Join Lawson Lundell LLP as an IT Support Analyst in Vancouver, providing essential Help Desk support. Your expertise in technology will enhance IT services across the firm.
In this full-time role, you will be part of a dedicated team of IT professionals. Responsibilities include troubleshooting user issues, supporting audio/video conferencing, and managing end-user applications. Candidates with strong technical skills and a passion for problem-solving will thrive in this supportive environment.
Key Responsibilities:
• Provide Tier 1 IT support via calls and emails
• Manage rotating on-call support after hours
• Set up and support audio/video conferencing technology
• Troubleshoot end-user application and peripheral issues
• Maintain and support IT environment including cloud services
Requirements:
• Certificate or diploma in IT or computer systems
• 2+ years of end-user technology support experience
• Proficiency in Windows 11 and Microsoft 365 apps
• Robust technical and analytical skills required
• Excellent verbal and written English communication
Utilize your IT support skills to enhance the technology landscape at Lawson Lundell in Vancouver.
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📌 IT Support Analyst at Lawson Lundell (West Vancouver)
🏢 BC Legal Management Association
📍 West Vancouver