Join as a Lead Service Supervisor dedicated to managing technician workflows and equipment servicing. This role is pivotal for enhancing team performance and client satisfaction.
As a Lead Service Supervisor, you will guide service technicians in their daily tasks, focusing on equipment installations and repairs. Your role encompasses training team members on safety protocols and the latest service techniques, fostering a culture of continuous improvement. You will also manage budgets, monitor service vehicle maintenance, and ensure compliance with company policies.
Key Responsibilities:
• Oversee service technicians to guarantee customer satisfaction
• Manage technician hiring, training, and performance evaluations
• Develop training programs for service excellence




• Dispatch service calls effectively based on skills
• Facilitate regular departmental safety meetings
Requirements:
• Five years of related Service Management experience
• Bachelor’s degree or equivalent education
• Excellent detail orientation and organizational skills
• Solid verbal and written communication capabilities
• Clean driving record and valid driver’s license
Utilize your service management skills to lead a team that drives operational successes and enhances customer relationships.
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📌 Lead Service Supervisor - Technician Oversight (Port Coquitlam)
🏢 Compass Group Canada
📍 Port Coquitlam