Become a vital part of AVI Health & Community Services as a Crisis Response Systems Navigator. This role, focused on crisis de-escalation and dispatch, is essential for ensuring effective mobile support in Victoria.
AVI seeks a Systems, Screening and Dispatch Navigator on the CRCL Victoria Team. As the primary contact, you will assess urgent crises and direct necessary responses including in-person interventions. This position emphasizes person-centered care and requires exceptional communication, crisis management, and organizational skills to navigate complex scenarios effectively.
Key Responsibilities:
• Assess incoming crisis calls and dispatch teams accordingly
• Provide crisis intervention and support for service users
• Maintain communication and ensure response team welfare




• Conduct data collection and monitor workflows
• Collaborate with mental health professionals and peers
Requirements:
• Minimum 3-5 years experience in crisis de-escalation
• Degree in mental health or related field
• Knowledge of non-violent communication techniques
• Effective situational awareness and risk mitigation skills
• Valid Class 5 BC Driver’s License required
Utilize your crisis management skills to support individuals in distress while enhancing community well-being through AVI.
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📌 Crisis Response Systems Navigator at AVI (Victoria)
🏢 AVI Healthmmunity Services
📍 Victoria