Customer Assistance Representative at Enterprise (Smithers)

Customer Assistance Representative at Enterprise (Smithers)

31 Jul
|
Enterprise Mobility
|
Smithers

31 Jul

Enterprise Mobility

Smithers

Join Enterprise Mobility as a Customer Assistance Representative Sr in Smithers, BC, where you will deliver exceptional customer service and support. This full time role emphasizes face-to-face assistance and client relationship management.
Your responsibilities will include taking calls, managing rental inquiries, and providing high-level customer support. As an integral part of the team, you will assess customer needs and facilitate smooth operational tasks while enhancing customer satisfaction and loyalty. This position also includes administrative responsibilities that support the branch's daily operations.
Key Responsibilities:
• Assist with customer inquiries and reservations via phone
• Greet customers warmly and assess their rental needs




• Process transactions and manage vehicle returns efficiently
• Conduct basic accounting and administrative tasks
• Uphold marketing efforts that promote the company’s services
Requirements:
• High school diploma or higher; college preferred
• 1+ years in customer service or sales roles
• Valid Class 7 or Class 5 BC driver’s license required
• Clean driving record and background checks needed
• Must be 18 years or older and authorized to work in Canada
Utilize your customer service expertise to enhance the Enterprise experience in Smithers.
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📌 Customer Assistance Representative at Enterprise (Smithers)
🏢 Enterprise Mobility
📍 Smithers

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