Join YWCA Toronto as a Shelter Support Worker and make a crucial impact on vulnerable communities. This full-time position combines service delivery, workshop facilitation, and client advocacy at our location on Davenport Road.
As part of a dedicated team, you will provide essential support to women and gender diverse residents, applying your expertise in trauma-informed care and crisis intervention. Your role includes implementing effective strategies for mental health issues and ensuring the overall safety of the shelter environment while managing on-call responsibilities. You will also develop and evaluate workshops to address client needs.
Key Responsibilities:
• Apply knowledge of trauma dynamics in support strategies
• Provide comprehensive daily support and services




• Conduct safety assessments and develop crisis plans
• Advocate for clients and facilitate referrals
• Compile reports and record program statistics
Requirements:
• Supervised undergraduate degree in social work or equivalent
• 3-5 years of experience in counseling at-risk populations
• Completion of relevant mental health and anti-oppressive workshops
• Demonstrated experience in workshop development and delivery
• Strong communication and interpersonal skills
Utilize your expertise to support a positive shelter setting at YWCA Toronto.
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📌 Shelter Support Worker at YWCA Toronto
🏢 YWCA
📍 Toronto