Elevate your sales career with MCI as a Renewal Sales Representative. Engage with customers through outgoing calls, drive product renewals, and deliver exceptional service while enjoying industry-leading training and support.
MCI is actively seeking motivated Renewal Sales Representatives to enhance our customer engagement strategy. In this vital role, you'll educate customers on products, actively listen to their needs, and identify upsell opportunities. You will handle both inbound and outbound communications, ensuring compliance and best practices while maintaining an inviting customer experience.
Key Responsibilities:
• Manage inbound and outbound customer calls professionally
• Identify renewal and upsell opportunities effectively




• Educate customers on services and products
• Accurately process claims using internal systems
• Resolve customer issues by coordinating with departments
Requirements:
• High school diploma or equivalent
• At least 1 year in customer service or sales
• Fluent in English, both written and spoken
• Proficient with Microsoft Office applications
• Excellent communication and problem-solving skills
Make a meaningful impact on customer satisfaction while growing your career in sales at MCI.
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📌 Renewal Sales Representative at MCI (Sydney)
🏢 Socket.dev
📍 Sydney