Step into a vital leadership role as a Water Customer Services Foreperson for the City of Barrie. Manage operations, supervise staff, and ensure exceptional water service delivery in this permanent, full-time position.
In the Water Operations Branch, you'll coordinate and prioritize Water Customer Services tasks, supervise operational activities, and handle public inquiries. Your expertise will ensure compliance with health and safety standards, while maintaining the quality of water services for the community. This position emphasizes teamwork and exceptional public relations to support the City’s values.
Key Responsibilities:
• Supervise daily water service operations and maintenance
• Analyze customer inquiries and prioritize resolutions
• Monitor service requests and operational metrics




• Ensure compliance with regulatory standards
• Train and support the Water Customer Services team
Requirements:
• Three-year College Diploma in a relevant engineering discipline
• Minimum five years’ experience in related fields, with supervisory skills
• Valid certifications in Cross Connection Control and Water Meter Installation
• Ontario Class 'G' Driver's License in positive standing
• Ability to work outside standard hours if required
Lead with integrity and commitment to service excellence in the City of Barrie's Water Customer Services team.
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📌 Lead Water Customer Services in Barrie
🏢 Ontario Water Works Association
📍 Barrie