With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada's largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.'s Most Loved Brand and certified a Great Place to Work®. We are hiring for a Department Manager, Deli/Restaurant at our Heritage Save-On-Foods location in Calgary, AB. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Responsibilities

You will be responsible for:

- Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
- Ensuring the department executes and achieves operational excellence through customer experience, health and safety, food safety, and merchandising.
- Engaging and retaining team members through training, rewards/recognition, and succession planning.
- Supporting with team member related initiatives (e.g. performance management, administration of collective agreement terms (if applicable), and conflict resolution).
- Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
- Supporting the management team in reviewing and analyzing income statements and identifying opportunities to improve performance within the department.
- Reviewing and interpreting department financial reports and presenting KPIs to the management team.
- Analyzing business/HR metrics and dashboards of the department.
- Assisting the management team with implementing strategies to grow sales and customer loyalty.
- Leading inventory counts/period end of the department and resolving issues as required.




- Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Qualifications and Experience

You have:

- 1-3 years of retail experience.
- Leadership experience is an asset.
- Food Safe Certification.
- A post-secondary education in a business related field is an asset.
- Experience and/or knowledge with:
- Achieving sales targets and profitability.
- Executing merchandising plans and creating in-store displays to drive sales.
- Human Resources (e.g. training, development, coaching and mentoring).
- Employee Relations and knowledge of the collective agreement (if applicable).
- Scheduling.
- Proficiency with computer applications.

Candidate Profile

You are:

- A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and awareness.
- Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).
- An effective communicator, with interpersonal and relationship building skills.
- Proactive in taking initiative with an entrepreneurial mindset.
- Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
- Committed to maintaining department standards with a strong attention to detail and accuracy, ensuring operational excellence.
- Results-oriented with strong problem-solving and decision-making skills.

Perks

Here are some of the perks we offer:

- Get paid every Friday!
- Exclusive team member offers and discounts.
- Benefits & pension eligibility.
- Wellness and team member assistance program.
- Educational reimbursement & scholarship opportunities.
- Opportunities to learn and grow.

About the Company

As a community-focused retailer, we offer great career opportunities in a fast-paced, exciting setting, while providing ongoing training to invest in our team members so they can develop and achieve their goals.

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📌 Department Manager, Deli/Restaurant (Calgary)
🏢 Save-On-Foods
📍 Calgary