Become a vital part of Trail Appliances as a full-time Administrative Clerk, providing exceptional customer service and administrative support to the Service department.
You will report to the General Manager, balancing tasks between Call Centre operations and Parts management. Your responsibilities will include documenting inquiries, resolving customer issues, and ensuring the efficiency of service delivery. Collaboration is key as you work closely with technicians and teams to coordinate service requests.
Key Responsibilities:
• Handle customer inquiries and rectify issues promptly
• Order, inspect, and maintain parts inventory diligently
• Document all interactions in the Call Centre accurately




• Verify work orders and support technician scheduling
• Keep organized and compliant inventory and purchasing records
Requirements:
• Robust attention to detail and organizational skills
• Proficient in data entry and inventory systems
• Communicate effectively with customers and colleagues
• Adapt to changing priorities in a busy environment
• Ability to lift up to 50 lbs and follow safety procedures
Leverage your skills to elevate customer satisfaction at Trail Appliances and be part of an inclusive team.
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📌 Administrative Clerk in Customer Service (Calgary)
🏢 TRAIL APPLIANCES
📍 Calgary