Join Knix as a Key Lead, creating a positive, inclusive shopping experience while developing your team's skills in a results-oriented environment. Use your passion for the brand to drive exceptional customer service.
As part of the Knix team, you’ll spearhead efforts on the sales floor to ensure every customer feels comfortable and confident. Your leadership will elevate the in-store experience while directly influencing sales metrics. You thrive under pressure, guiding your fellow associates to collectively deliver outstanding service and performance.
Key Responsibilities:
• Foster a supportive and inclusive setting for customers
• Coach team members in real time to optimize sales
• Analyze KPIs to make informed decisions on the floor




• Assist customers through fittings and product choices
• Engage in training initiatives and operational duties as needed
Requirements:
• Minimum 2 years in retail or lifestyle brands
• Experience in a leadership or senior role
• Skills in motivating teams and driving business outcomes
• Proven conflict resolution abilities in customer interactions
• Knowledgeable about sales targets and KPIs
Enrich the Knix customer journey by being a passionate advocate for body positivity and authentic confidence.
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📌 Retail Key Lead at Knix (Newmarket)
🏢 Knix
📍 Newmarket