Join Indigo as a Customer Experience Leader and enhance customer engagement while fostering a positive store workplace. Your leadership will be pivotal in maximizing sales and meeting customer needs.
In the role of Customer Experience Leader, you will work closely with the Store Leadership Team to implement strategic initiatives that drive customer satisfaction. This position requires a focus on operational excellence, team building, and creating a vibrant shopping atmosphere that resonates with Indigo's values. You’ll play a key role in guiding your team toward success every day.
Key Responsibilities:
• Inspire a customer-centric culture within the store
• Manage daily operations, from opening to closing
• Empower team members with product knowledge




• Champion planning and execution of store activities
• Uphold health and safety standards across the store
Requirements:
• 1-2 years in customer service or merchandising
• Leadership experience in a retail setting
• Capable of strategic and systemic decision-making
• Familiarity with health and safety regulations
• Availability for flexible hours including weekends
Drive operational success and create memorable customer experiences in your leadership journey at Indigo.
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📌 Indigo Customer Experience Manager Role (Edmonton)
🏢 Indigo-Books-
📍 Edmonton