Select how often (in days) to receive an alert:Staff Technical Product Manager | Home Security HardwareLocation:Vancouver, BC, CA, V6B 0M3Jobs by Category: Technology SolutionsJob Function: TechnologyStatus: Full TimeSchedule: RegularDescriptionCreate awesome experiences for our customersOur team and what we’ll accomplish togetherOur Connected Home Hardware team researches, ideates, designs, develops, and manages consumer technologies to make our customers' interaction with TELUS services faster, seamless, and more reliable. Whether finding new ways to connect consumer devices, advancing product form factors, or improving machine-to-human interactions, our team focuses on improving our customers' lives by making technology simpler and friendlier.We work closely with our engineers, marketing teams, industrial designers, and manufacturing partners to manage products from conception to launch and retirement. We support Optik TV, internet access hardware, Boost Wi‑Fi, SmartHome, and more.What you’ll doAs a Staff Technical Product Manager - Home Security Hardware (L5 Product) in the TELUS Connected Home Hardware Team, you will manage our portfolio of home security hardware, with a focus on the control panels and accompanying devices that support our SmartHome service. You will assess and evaluate TELUS’ current and future control panel roadmap. To achieve this, you will manage the end‑to‑end product lifecycle for your product portfolio, working with ODM/OEM partners to define, develop and launch the products, and managing them post‑launch until their end of life. You will define the overall strategy, product roadmap, and technical/feature specifications for our products based on long‑term product vision, user needs, technical and market trends, and platform capabilities.Specifically, you will:Serve as the subject matter expert on competitor products, vendor roadmaps, IoT protocols, Wi‑Fi protocols, smart home technologies, home security and automation technologiesDevelop product roadmap and the in‑home deployment architecture for current and new productsConduct market research (technology, consumer, competitor), develop product design (industrial design, packaging, mechanical design, features, usability, and onboarding), and write requirements documentationEngage with and get buy‑in from several stakeholders and partners, both internally and externally, on your proposed product roadmapCreate, maintain, present,



and get approval for business cases that support your product roadmap from all leadership levelsEvaluate mechanical design, RF design, CMF (colour, material, finish) as part of the product development processLead all internal and external teams for product launches and ongoing management, including vendors, engineering (RF, mechanical, software, and firmware), systems and ordering, marketing, logistics, and supply chainCreate, maintain, and share project plans and schedules for new product development with all leadership levels, both internally and externallyMaintain strategic partnerships with various hardware, silicon, and software vendorsQualificationsWhat you bring10+ years experience managing technical projects through to completionDegree in business, engineering, or a related field, or equivalent experienceExperience building and driving business priorities for a product portfolio, including ROI analysis, budgeting, and cost‑benefit analysisExperience translating market trends, customer needs, and competitive landscape into product strategies and roadmapsDeep understanding of home automation, home security, and IoT technologiesExperience working with third‑party vendors, particularly manufacturersDeep understanding and experience with consumer electronics development life cycles and various electronics manufacturing working modelsExcellent verbal and written communication skills to bridge technical and business teamsExcellent organizational, time management, and presentation skillsGreat‑to‑havesExperience with new technology development (hardware and software)Experience with consumer electronics or telecom industryPMP CertificationAgile Product Management CertificationKnowledge of Jira and ConfluenceKnowledge of Monday.ComKnowledge of G‑suiteSpoken Mandarin is helpful when communicating with manufacturing partnersSalary Range: $112,000-$168,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition,



TELUS offers rewarding benefits such as:Comprehensive total rewards package highlighting market-competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in‑office, virtually or a combination of both, based on the role's requirementsGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more …A bit about usWe’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Technology SolutionsWe’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.We are honoured to be recognized5GTELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.#J-18808-Ljbffr

📌 Staff Technical Product Manager | Home Security Hardware - C$112,000 - C$168,000 A Year (Toronto)
🏢 Telus
📍 Toronto