Join Commissionaires Excellent Lakes as a Duty Operator in Oakville, ON. This part-time position requires strong communication skills and multitasking abilities to monitor security operations effectively.
As a Duty Operator at the Security Operations Centre (SOC), you will coordinate communications between clients, field staff, and emergency services. Monitoring alarms, managing communications, and ensuring timely incident responses are crucial in this role. Your attention to detail and ability to stay calm under pressure will directly contribute to public safety.
Key Responsibilities:
• Monitor alarms, CCTV, and access control systems
• Manage high-volume communications through various channels
• Dispatch security personnel and emergency resources
• Maintain real-time communication with field staff
• Document incidents accurately in management systems
Requirements:
• 2-5 years in security operations or communications
• Strong multitasking across phone and radio
• Excellent customer service and conflict resolution skills
• Post-secondary education or equivalent experience
• Minimum 5 years Canadian residency for clearance
This critical role requires strong judgment and communication skills to enhance public safety.
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