Tier 2 Client Support Specialist - Noralta (Calgary)

Tier 2 Client Support Specialist - Noralta (Calgary)

31 Jul
|
Noralta Technologies
|
Calgary

31 Jul

Noralta Technologies

Calgary

Become a Tier 2 Client Support Specialist at Noralta Technologies, where your expertise in complex application support will enhance energy services across Western Canada. This hybrid role allows for flexible work-life balance.
In this role, you will provide operational support to clients in the oil and gas sector, focusing on high-quality service delivery. With a strong commitment to customer focus, you will leverage your analytical skills and experience in troubleshooting complex business technologies. Top candidates will have at least three years of relevant experience and robust communication abilities to work effectively within the team.
Key Responsibilities:
• Test and manage remote connections to telemetry devices
• Configure SCADA datapoints for real-time accuracy




• Implement HMI designs for operational insight
• Manage maintenance for servers and communication services
• Resolve internal and customer issues promptly
Requirements:
• 3+ years supporting complex applications
• Analytical mindset for technical challenges
• Secondary education mandatory
• Preferred IT-related post-secondary training
• Knowledge of SCADA systems and ticketing tools is valuable
Bring your experience in technical support to Noralta and contribute to vital energy solutions.
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📌 Tier 2 Client Support Specialist - Noralta (Calgary)
🏢 Noralta Technologies
📍 Calgary

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